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The ball player of Germany found a secured membership after traveling to Croatia and is accused of using an excellent VPN. Despite getting proof their exposure inside the Croatia, the brand new local casino insisted to your locking the fresh membership and you may confiscating over 16,100000 euros, allowing simply 350 euros to keep. The gamer confirmed you to their membership try currently available and you may conveyed gratitude on the guidance obtained. The gamer of Brazil is actually experience difficulties withdrawing their financing. The player from Greece try experience difficulties withdrawing their cash.
Player’s bonus winnings had been nullified. | golden pokies login
The new player’s detachment is denied and membership had finalized to have unknown cause. The new complaint are rejected while the casino ended up the player open multiple membership. Unfortunately, it has been pending on account of unfinished KYC verification. The player acquired their winnings just after as well as the ailment is properly fixed. The gamer of Portugal is feeling issues withdrawing their finance.
Player’s membership signed because of so-called content accounts.
Just after a better examination, we wound-up rejecting which complaint while the unjustified. The gamer from Latvia are wanting to know the newest validity of your 4vulkanvegas21.com internet casino. They speak about experiencing delays within the distributions and you may losing their payouts really of the time.
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The fresh player’s withdrawal try refused.
- The situation got developed due to the player’s use of an excellent VPN, which had been from the casino’s regulations.
- Just after meeting the vital information and you will facts, i denied the new complaint as the unjustified on account of a violation out of the new casino’s conditions and terms.
- Despite the slow down, the player later advised us from the acquiring its wiinings therefore we finalized the newest ailment while the resolved.
The newest Problems Team facilitated communications with Vulkan Vegas Gambling establishment, and this verified your admission had been elevated on the Fee Provider. At some point, the fresh gambling establishment credited the newest 11 EUR to his equilibrium, fixing the challenge. The ball player from Germany encountered constant detachment declines because of technical factors, no solution in the assistance party.
The brand new Problems Group accepted the brand new player’s situation and you will facilitated a damage, evoking the local casino agreeing to spend 3450 zlotys. The ball player is actually pleased with which and you will confirmed receipt of your financing, thus, the new problem is noted as the solved. The player cannot withdraw his profits while the each of his requests are getting denied. The new criticism are solved as the pro obtained their money.
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